Parties involved in the tax refund/advice service:
1. Customer, Client, Taxpayer, You - the person who has undertaken any form of the TaxUndo Ltd service. This person's name will appear on our correspondence, related tax forms etc.
2. We, Us, Our, The Agent - the legal entity TaxUndo Ltd , it's director, secretary and employees, whose registered address and Company Registration Number appear at the bottom of this page.
All of our services are carried out without upfront charge. A free initial consultation is available to anyone who contacts TaxUndo Ltd for advice on a matter related to UK personal income tax.
If you are due a tax refund, a fee will be charged only after the refund is successfully claimed. If you are not due a refund a fee will be chargeable only after you sign an appropriate tax form authorizing us to represent you before the HMRC, or if no such authorization is required – at the moment you declare you wish to use our paid advice/service.
The Tax Refund service operates on a No Rebate - No Fee basis. If a refund has been reclaimed, the fee will be 10.5% (minimum £55) of the repayment, unless otherwise has been expressly noted in our correspondence to you. All fees will be refundable to you as long as there is a chance for the HMRC to recover, and only if they do recover, a refund previously issued to you.
The SA Tax Return service operates on a flat fee of £79 per annual return, unless a tax repayment is claimable. If a repayment is claimable, the fee will be 10.5% of the repayment at a minimum of £79. For Non-residents, Seafarers and Oil & Gas tax returns the fee is £199 per tax year or 10.5% of the refund - whichever is higher. If the procedure requires an amendment to a previous tax return, including HS304 tax forms and Certificate of Fiscal Residence under a Double Taxation Agreement, the minimum fee is £249, unless otherwise has been expressly noted in our correspondence to you. Special cases are negotiated individually.
Special discounts of the quoted fees will be available to returning customers and other clients.
All fees quoted include VAT. We reserve the right to change our fee policy at any time without explanation.
We reserve the right to reject any client enquiries for any reason without explanation.
All telephone conversations may be recorded for security and training purposes.
